Delete your data
You can delete your Uncle Kwaku account and its data yourself, at any time.
On the website
- Sign in and open your account page.
- Scroll to Delete your account.
- Confirm with your password (or your username, if you never set a password) and press Delete my account.
On WhatsApp
- Send DELETE (or ACCOUNT) to Uncle Kwaku.
- Open the one-time link it sends you. It signs you in to your account page.
- Under Delete your account, confirm and press Delete my account.
On Telegram
- Send /delete (or /account) to the Uncle Kwaku bot.
- Tap Open my account, then confirm under Delete your account.
What is deleted
Straight away: your account and profile, your chats with Uncle Kwaku, flashcard progress, mock exams, timetable, uploaded slides and notes, signed-in devices, and the link to your Telegram or WhatsApp.
What is kept
- Payment records (amount, date, Paystack reference), for our accounts, without your name, phone or email.
- Usage counts with no name attached. The text of messages in our usage log is removed after 90 days.
- Backups, which are replaced on a rolling basis within 7 days.
Messages already in your WhatsApp or Telegram chat stay on your phone and with those apps, under their own policies; you can delete the chat in the app.
Can't sign in?
Use Forgot password to get back in first.
More detail is in our Privacy Policy.